Userstories

User Experience Researcher

Background in Psychology & Statistics

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Successful Project

Here you will find regular updated of my latest work and what I have produced over the past few years. That includes  various types of research approach, designs and methodology for enhancing the users experience interacting with software and endpoint platforms – laptops, tablets, and smartphones.

MARVIN GARCIA

I am interested and passionate about everything related to user experience research and usability testing. With over 8 years of experience facilitating decision-making on challenges around designs, research and target audience, my work has influenced a positive change using qualitative and quantitative research insights.

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Satisfied Teams

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Years Experience

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Work Collaboration

What I Do ?

Research

Usability Testing • Web Analytics • A/B Testing • Multivariate Analysis • Survey & Questionnaires • Clustering Qualitative Data • Eye Tracking • Benchmarking •  Contextual Analysis • Structured & Semi-structured Interviews • Guerrilla Testing • Focus Groups

Design

UI/Interaction Design • Information Architecture • Task Flow Journey Mapping • Wireframes • Prototyping • Data Visualisation • Visual & Emotional Design • Affinity Analysis • Empathy Mapping • Personas • As is Scenarios • Ideation Workshops

Software

Figma • Sketch • Mira • Adobe CC (DX, Illustrator, Photoshop) • Tableau • SPSS Statistics • R Statistics • Microsoft Suite (PowerBi, Excel, SharePoint, Power Point, Word) • E-Prime


Workshop

• Reverse Brainstorming • Postup • Storyboarding • Crazy 8’s • S.C.A.M.P.E.R. • Concept Map • 4-Up • Journey Map • Brainwriting • Kano Model • Dot Voting • Affinity Diagram • How-Now-Wow • RICE • Importance/Urgency Chart

Together We'll Get To Greatness

I never forget that you know your business better than I do. But I  know research better than just about anyone else.  Together we’ll get to greatness.

ERICSSON AB, STOCKHOLM

User Experience Lead

APR. 2020 - PRESENT

PROHIBITION PARTNERS, DUBLIN

Market Researcher

FEB. 2019 - DEC. 2019

KU LEUVEN, BELGIUM

PhD Researcher

OCT. 2017 - FEB. 2019

DIVERSITY EDU, NEW YORK CITY

Manager Research

JAN. 2017 - MAR. 2018

DIS ABROAD, COPENHAGEN

Lab Coordinator

JUL. 2016 - JAN. 2017

My Experiences

What I do

I sort it all out.  Listen to what’s being said. Understand why it’s being said And change the conversation to create fans and endorsers of products and services.

I believe that a sharply defined audience insight leads to an innovative concept that's executed brilliantly and delivered to exactly the right people the right way. 

How am I different

I am all-in, all the time. I commit totally to an effective dialogue with your audience aimed at achieving your goals. I break down walls, and build relationships between clients and their audiences. It inspires me to continually challenge standard convention.

Testimonials​

Big hearts and big ideas are a great combination. What others had to say. 

JUNE, 19 2020
CEO OF MAI.TECHNO

    Alicia Jane
    Alicia Jane

    CEO Mai.Techno

    I am very pleased with the end result of the web design created by Ferran. They understand the vision and mission of my business, and have succeeded in turning it into a website that is modern and easy to use. Apart from that, the team is also responsive and ready to help whenever a repair or update is needed.

    AUGUST, 14 2021
    HEAD OF MARKETING BLUCORP

      Johan Schmitzele
      Johan Schmitzele

      Head Of Marketing Blucorp

      Ferran provided helpful suggestions to improve the performance and user experience of my website. I am very satisfied with the service and results of the work provided, and I will definitely recommend Ferran to anyone who needs quality web design services at affordable prices.

      JANUARY, 14 2022
      ECORP BRAND MANAGER

        Dean Veronica
        Dean Veronica

        Brand Manager

        You are able to combine design skills and technology well to produce modern and user-friendly websites. Besides that, it is also very responsive in handling every request and change that I want. I highly recommend this web design service to anyone who wants to have an effective website to increase their business.